How do I get to the central office?

9777 Satellite Blvd 160 Orlando, FL 34787

How much does your Dispatch Service cost?

We charge a small percentage based on the weekly revenue of loads we book for you. Prices vary depending on the needs of your operation, the best way to obtain an estimate is to either complete our contact form, or call us directly.

Can I speak by telephone directly with some of your specialists?

Our dispatch teams are USA-based, and are aligned with current American economic indicators. They work closely with our customers to get in depth understanding of your needs and finding the optimal solution addressing these needs.

What types of trailers do you offer service for?

We can dispatch for a wide selection of transportation options backed by the latest in freight trend data. We have experience and expertise in providing dispatch service for Power Only, Dry Van, Refrigerated, Flatbed, and Conestoga trailers.

Do you work with carriers that have new MC Numbers?

BigRig takes advantage of the experience and expertise it has built up over many years, while using the latest in data analytics to ensure the safe, precision-oriented dispatch  service to any carrier, regardless the age of your Motor Carrier Number. 

Can I pay with cash?

We only except Credit/Debit Cards, Zelle Transfers, or Cash APP payments. Payment is due in full at time you receive our weekly invoice.

Is there a contract?

We offer 100% satisfaction guarantee on our service. If not satisfied, you can cancel our Dispatch Agreement at anytime.

What do I do if I need to cancel your Dispatch Service?

In order to cancel, you simply notify us by phone or email that you do not wish to continue our service. We will apply your cancelation effective immediately. Please note that any outstanding invoices must be paid in full.

Do you credit check Brokers?

Prior to setting your company up with a broker, your dispatch team will work with you through an in-depth credit check and payment history for each new broker we set you up with.

Do I need to have Factoring to work with you?

While it is not required, a factoring service can help you stay organized with your accounts receivables. However, we can dispatch without the need of going though a factoring company. We can also dispatch you with brokers that offer quick pay, or work with a factoring company to submit your bills.